Unexpected BMI result
Confirm the selected measurement system, height, weight, and decimal separator. BMI is calculated from height and weight; a unit mismatch can produce an incorrect result.
Support
BMI Checker Plus Support
Help with BMI calculations, units, history, Apple Health, hydration tracking, reminders, widgets, exports, and synchronization.
Apple Health permission
Open the Health app or system settings and confirm BMI Checker Plus has access to the Health categories needed for the feature. If access was denied, enable it and reopen the app.
History or iCloud sync
Confirm the device is signed into iCloud, iCloud Drive is enabled, the app version supports sync, and the same Apple account is used on each device. Sync timing is controlled by Apple services and may not be immediate.
Reminders and widgets
Confirm notification permission is enabled and the reminder schedule is active. For a widget that is not refreshing, open the app, verify the latest data, and remove and re-add the widget if needed.
Exports
Make sure the app has content to export and that a compatible destination is available in the system share sheet. Sensitive health information should be stored and shared carefully.
Health and safety
BMI Checker Plus is a general health utility, not a medical device. It does not provide diagnosis, treatment, or emergency advice. Contact a qualified healthcare professional for medical concerns.
Privacy
The developer does not collect BMI, hydration, Health, or history data from the app. Review the BMI Checker Plus Privacy Policy.
What to include
Include the app version, device model, operating-system version, unit system, the affected feature, and the exact steps that caused the issue. Do not send private Health records or sensitive medical information.
Contact
Email azanjani@me.com. Support is available in English and Turkish.