Maps or weather not loading
Confirm the device has an internet connection, disable any network restriction that may block the request, and reopen the destination page. Online services can occasionally be unavailable or delayed.
Support
World Guide App Support
Help with destinations, maps, weather, favorites, images, location access, and travel content.
Location access
Location is optional and controlled through system settings. If a location-based feature is not working, confirm World Guide App has the appropriate location permission and that Location Services are enabled.
Images or content
Reopen the page on a stable connection. If one destination consistently shows missing or incorrect content, include the country, city, attraction, and a screenshot when contacting support.
Favorites
Make sure the favorite action completed and reopen the Favorites view. Reinstalling the app may remove locally stored favorites, so use caution before deleting the app.
Content accuracy
Travel information, weather, opening details, and third-party destination information can change. Confirm time-sensitive details with the official venue, transportation provider, government source, or local authority before traveling.
Privacy
Review the World Guide App Privacy Policy for contact information, location, online services, favorites, and deletion requests.
What to include
Include the app version, device model, operating-system version, affected destination or feature, connection type, location-permission status, and the exact steps that caused the issue.
Contact
Email azanjani@me.com. Support is available in English and Turkish.