Ashkan Zanjani
Support
Help with conversations, documents, images, voice, projects, memory, exports, Apple Intelligence availability, online research, iCloud sync, and privacy controls.
Restart LocalML, confirm the device has enough free storage, install the latest available operating-system update, and try the action again in a new conversation. Include the LocalML version and build, device model, operating-system version, feature involved, and exact visible error. Do not include private documents, passwords, health or financial information, or a full chat export.
Core AI features require an Apple Intelligence-capable device, Apple Intelligence enabled, a supported device and app language and region, and a ready Apple Foundation model. LocalML intentionally does not route the request to a third-party AI provider when those requirements are not met.
Confirm that Files, Photos, or Camera permission is available for the feature you are using. Password-protected, damaged, unusually large, or unsupported files may not import or analyze correctly. Selected images and extracted text are processed locally for the active workflow.
Review LocalML's Microphone and Speech permissions in iOS Settings, speak after the recording indicator appears, and review the transcript before sending. LocalML requires an on-device Apple Speech path and does not use a third-party transcription fallback. Spoken replies use installed Apple system voices.
iCloud chat sync is optional and off by default. Confirm that you are signed into an Apple Account for iCloud and have enabled chat sync in Settings > Data & Privacy. Sync uses your private CloudKit database and is not required for the local workspace. If the status reports an account, restriction, network, quota, or temporary-availability problem, restore access and choose Try Sync Again or Sync Now.
Web Source Access is off by default. Enable it in Settings > Data & Privacy to read a public HTTPS address you provide or a page discovered through General Web Research. LocalML blocks local, private, reserved, credential-bearing, and otherwise unsafe destinations.
General Web Research is off by default and requires Web Source Access plus a Brave Search API key saved in Keychain. Confirm both controls, verify that the current mode or project permits online sources, and check the Brave Search API account quota. LocalML sends Brave a bounded query, locale parameters, and the API credential, fetches selected result pages separately, and generates the final answer on device.
Apple Online Research uses Apple Maps for recognized place, address, landmark, and point-of-interest requests. Confirm it is enabled in Settings > Data & Privacy and that the device has a connection. LocalML does not request precise location; include a city or neighborhood instead of “near me.” General topics require configured General Web Research or a public HTTPS source or document that you provide.
In Safari, Files, or Photos, open the system Share sheet and use Edit Actions to add LocalML. The extension accepts links, selected text, images, and supported files. If a handoff does not appear, open LocalML manually within a few minutes. Content remains editable context and nothing is sent until you review it and tap Send.
Review and delete local workspace categories in Settings > Data & Privacy. Turning iCloud chat sync off stops new sync activity but does not delete records already stored in iCloud. When sync is enabled, LocalML queues deletion work and reports failures rather than claiming remote deletion before CloudKit confirms it.
Read the LocalML Privacy Policy for data handling, online-source, CloudKit, retention, and deletion details. To report an incorrect, biased, offensive, sexual, or otherwise concerning AI response, choose Report this response. You can review the response and feedback fields before sharing; nothing is sent automatically.
Email azanjani@me.com. Support is available in English and Turkish.