Ashkan Zanjani
Support
Support for health logs, Apple Health permissions, reminders, widgets, voice, documents, summaries, and review-first assistant workflows.
Solira Health is not a medical device and does not provide diagnosis, treatment, medication instructions, or emergency medical advice. For medical concerns, contact a qualified healthcare professional. For emergencies, contact local emergency services.
Use the Health app or system settings to review the Health categories available to Solira Health. If a summary or signal is missing, confirm the relevant Health permission and that the source data exists in Apple Health.
Confirm notification permission is enabled and the reminder schedule is active. For a widget that is not refreshing, open the app to update its data and remove and re-add the widget if needed.
Generated responses should be reviewed before relying on them or saving anything. For voice issues, confirm microphone and speech-recognition permissions and review the transcript before sending.
Current product direction keeps user records locally and does not include CloudKit synchronization. Use available in-app delete controls, manage Apple Health data in the Health app, revoke permissions in system settings, or delete the app.
Do not send private medical records, passwords, payment information, or unnecessary sensitive health details in a support email. Review the Solira Health Privacy Policy.
Include the app version, device model, operating-system version, affected feature, permission status, and exact steps that caused the issue. Redact personal health details from screenshots whenever possible.
Email azanjani@me.com. Support is available in English and Turkish.